"Very happy with the treatment received."

About: Maidstone District General Hospital

What I liked

Treatment in the post op recovery by the Staff Nurse was friendly, professional and attentive.

What could be improved

Would have preferred to have been able to arrive at the admissions loung a little closer to the actual surgery. Ended up waiting a little over 3hours.

Anything else?

Overall, all staff seemed professional and helpful

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Responses

Response from Maidstone District General Hospital

Thank you for your comments, we apologies for the delay in responding, your feedback is important to us.

We are pleased to learn that your experience at Maidstone Hospital overall was professional and attentive, however, we will pass on your comments about admission lounge arrival to Trust Management.

Thanks again for taking the time to provide feedback.

Kind regards

MTW PALS Team

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