"Great treatment, dismal lack of information"
About: Royal Berkshire Hospital Royal Berkshire Hospital Reading RG1 5AN
What I liked
Bright airy clean ward, happy competent staff in the ward and the theatre.
What could be improved
More information should have been given before the day of the operation by the doctor, I was given only the sketchiest outline of what would happen. It was only on the day of the op. that someone came to talk to me in depth about the procedure and the after care. Putting yourself completely in the doctors' hands is ok up to a point but lack of knowledge could, and would, frighten a lot of patients, particularly the elderly.