"Awful"

About: Queen's Medical Centre

What I liked

I was seen quite quickly and very one seems nice and friendly.

What could be improved

I could have been informed as of what the doctor was testing for! I could have been told that maybe they might know what was wrong with me! The doctor I saw just questioned my sexual health! I didn't know STI's could cause so much pain!!!

Anything else?

I was in complete agony, even after receiving pain killers and I told the doctor but he didn’t seem to want to listen to me and sent me on my way. I could hardly walk and as it turned out I had ruptured and burst ovarian cysts. He told me to go home!

I was in a lot of pain so I was crying and I got the impression he thought I was a drama queen and that there was nothing really wrong with me!

I hobbled out of A&E in absolute agony got in my car and drove home. I don’t even know what pain killers I was given. My doctor informs me the next day it could have been morphine!!!

I wish I hadn’t of bothered going but I had no choice as my boss sent me after I doubled over in pain at work.

I'd not bother going again, I don't see the point. It just makes you feel worse.

I still can't believe I was sent home! It's unbelievable really.

Story from NHS Choices

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Responses

Response from Queen's Medical Centre

I am very sorry to hear that you had a bad experience in our Emergency department. I would be keen for you to contact me directly on 0115 9249924 ext 67662 so that we can discuss your concerns in greater detail and provide you with the answers you rightly deserve.

Kind regards, Jim Murray – Acute Medicine Clinical Lead

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