"i recommend women have their children where they..."

About: Queen Alexandra Hospital

What I liked

the tea lady; she was the only one who showed any kind of human decency.

going home

What could be improved

where do i start?

the midwives! they are short tempered impatient and behave in such a way that is belittling and offensive. at no time did they show any sympathy or understanding, i dont expect a hug but when im in such pain that im concerned for my mental health i do expect them at least to resist the urge to shrug their shoulders.

access to treatment! i was made an appointment with a consultant to discuss options for my care. only he wasnt there when i arrived, in his place was a registrar who not only couldnt help, didnt even listen to me, she heard high blood pressure and sent me to hospital, where the midwives were very irritated that id been sent in for something as trifling as high BP. when asked to see the consultant who id been promised an appointment she spoke on his behalf saying 'he'll say no anyway so no point in wasting his time'. i wasnt aware midwives were qualified to speak for the consultant. even so i reserve the right to speak to one.

punctuality of any staff. if iv been sent in in a hurry i dont want to be sent to a room and left there for over half hour before somene bothers to turn up, notes in hand and still fills the need to ask me only the details that she has in front of her then argues with my answers. i was there for over 4.5 hours, i spent a total of 15minutes with a midwife who was in and out not telling me where she was going or how long. then made it very clear id made a wasted trip. if im to be kept waiting like this then i expect to be reimbursed for the petrol money and extortionate parking prices.

communication between departments.

Anything else?

when i was pregnant with my son i was sent in with high bp, was told to go in to be monitored for 24 hours. i took an overnight bag. i was put in a room by myself and my partner sent home. i wasnt seen for several hours til someone came to check my blood pressure. it wasnt as high but till higher than usual.

next day hoping to go home, i was told they wanted to put me on labetelol to lower my bp and that if it was lowered that night id be ok to go home next day. they forgot to come check my bp. next day it was totally fine but was refused to go home and told further 24 hour supervision was necessary. i asked to go home to pack more fresh clothes. i was refused. i was in dirty clothes for 5days before i was allowed out to get some, and even then i was only allowed to tesco where i had to buy pay for new ones.

whenever i asked if i could go home i was told i needed 24 hr supervision as if my bp went high enough i could pass out and my baby had a maximum of 2hours before he died. i was lucky if i was seen every 8-12 hours. i could have been passed out and baby dead all because the hospital is understaffed. i would have been safer at home where my partner can look after me, i wouldnt have been on the floor 2mins before hed find me. when i said as much to the midwife her reply was 'fine but if you pass out you wont be a priority, and your baby will die. if you can live with that off you go.'

if i was at such high risk i should have been induced, i was well overdue anyway.

my son was a large baby and needed a spinal block and forceps. luckily it was too late for c-sec. this time im told my baby is just as big, sadly bigger. but im not allowed to be induced at 37-38 weeks, to avoid c-sec , but am told i will likely need one. im seeking legal advice as so far ive had no rights over my body, my baby, how i have her or where. id like the hospital to be aware they face lawsuit if im cut open when iv given the chance to avoid it

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Responses

Response from Queen Alexandra Hospital

I was very sorry to hear your concerns about your care and treatment. I have shared this feedback with the Director of Midwifery and we would like to provide you with an opportunity to meet and discuss your concerns directly. If you would like to do this please contact us via our PALS service at :

Telephone us on: Freephone 0800 917 6039

Email us on: PALS@porthosp.nhs.uk

Write to us at:

Freepost RSGB-CJUS-YAXK

Portsmouth Hospitals NHS Trust

Patient Liasion and Advice Service

Health Information Office

Queen Alexandra Hospital

Southwick Hill Road

Cosham, Portsmouth

PO6 3LY

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