"Clear explanation and prompt attention given at Sentinel E.N.T"

About: Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service

(as the patient),

Excellent, very prompt attention and very clear explanation of what has happened and what was being done to solve the problem.

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare

Dear Paradox97

Thank you for sharing your experience about your visit to our ENT service, we are glad you felt the doctor explained you condition to you and the treatment you needed, in Sentinel we believe in the importance of supporting patients with their care and involving them in decisions about their care. Involving and informing patients in their care is an essential component of providing good services.

I have ensured your information has been shared with the doctors and administration team for the service.

With best wishes

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