"pleasant blood test at Halewood Health Centre"

About: Knowsley NHS Walk-in Centre, Halewood

(as the patient),

Kath, the lady who took my blood and that other lady was friendly from the start and we chatted which helped. The other lady who was nervous she (Kath) was respectful and courteous, making sure we were OK with the procedure. When it was done I told her that I had hardly felt a thing and that she was most professional in her approach and practice.

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Responses

Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear wooded920,

Thank you so much for letting us know you were pleased with the service you recieved. This is very much appreciated and we will ensure that your sentiments are fed back to the staff concerned.

Kind regards,

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