"Need clear information for appointments"
About: Crawley Hospital Crawley Hospital Crawley RH11 7DH
Posted by bbcc (as ),
I received a letter confirming an appointment at Crawley Hospital saying to attend Green Ward Outpatients 1 Ground Floor - which we attended.
You might understand that in time of stress and concern every piece of paper might not be read - the appointment was for the first floor! The information saying this was on a different slip of paper.
If only the appointment letter had said clearly to read accompanying information, it would have saved some stress and avoided me being late.
A small comment I know - otherwise excellent service.