"Perfect for what I required"

About: St Albans City Hospital

What I liked

The receptionist was very caring and sympathetic with every visitor. The staff were very professional and knowledgeable, and worked hard to ensure that I was successfully referred on for the right treatment.

What could be improved

Of course, they are short staffed and your appointment depends upon priority for urgent patients. More medical/ nursing staff please!

Anything else?

Be patient and take something to do! The cafe is ok and no outrageously priced.

Story from NHS Choices

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Responses

Response from St Albans City Hospital

Many thanks for sharing such gratitude of your patient experience with us, it really is appreciated!

We will, of course, pass on both your kind and constructive comments to all involved in your care at the Minor Injuries Unit.

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