"Shockingly atrocious and unprofessional."

About: North Middlesex Hospital

What I liked


What could be improved

The staff needs to be trained in professional code of conduct and behaviour management. Nobody seems to know what to do, no one can answer any medical queries. A nurse on 4th October around 2pm, in the A&E department seemed to think that it was ok to raise their voice at patients and fellow colleagues in front of the whole A&E department and that slamming doors at patients' faces with a loud bang was an acceptable and professional way of conduct. Shockingly appalling behaviour.

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Response from North Middlesex Hospital

We are sorry to hear that you felt your experience of the North Mid was a negative one

Improving the experience of our patients is the number one priority for the hospital and we will use your feedback to improve the service patients in that department receive.

The patient advice and liaison service would be glad to take any further comments you wish to provide about your care and can be contacted by email at pals@nmh.nhs.uk.

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