"Very happy with the service received."

About: Shotley Bridge Hospital Site

What I liked

All the staff at the CASH clinic were very professional, efficient and friendly, particularly the nurse who saw to me. I was given lots of information on the tests I needed doing and when I could expect the results and felt that everything I said was being taken into account. The waiting area was clean and comfortable and I was not kept waiting for very long for my appointment. This is the first time I have visited the hospital, so an excellent first impression.

What could be improved

Nothing :-)

Anything else?

Keep up the good work!

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Responses

Response from Shotley Bridge Hospital Site

Dear R J Rose,

Thank you for providing feedback on your recent visit to the CASH Clinic at Shotley Bridge Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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