"Poor care at Rotherham District General"

About: Rotherham Hospital / Colorectal surgery

(as the patient),

In January of this year, I was a patient in ward B4 of the Rotherham District General hospital for the treatment of bowel problems. I found the whole experience to be unacceptable, from the standard of medical and nursing care to the cleanliness of the hospital and the parking facilities. I was left in pain for 4 hours and told to wait as they were too busy. I felt that I was treated with a severe lack of respect.

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Responses

Response from Rotherham NHS Foundation Trust

Thank you for posting your comments and we are sorry that your experience was not of the standard we expect to provide for our patients.

We would really appreciate it if you could find the time to contact the Matron for the area to which you refer, this would then enable us to go through your concerns with you and to learn from them. The Matron can be contacted on 01709 304 596.