"My mother's care at Glasgow Royal Infirmary"

About: Glasgow Royal Infirmary / Nephrology

(as a relative),

My mother experienced kidney problems due to, on several occassions, a UTI being misdiagnosed. Now she needs frequent iv fluids, and they are encouraging me to put my mother into care.

In hospital she has had falls, blood levels dropping dramactically, she was in hypo, lost a terrible amount of weight. She has never come to harm in my care. I think it is shocking.

I feel alone and let down. I believe certain doctors have made poor judgement calls. These people you're treating are people's loved ones guys.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your feedback.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting.

You raised a number of issues that are of concern and we would like to follow these up if we are can. In order to do so, can you please provide further details and send these to complaints@ggc.scot.nhs.uk and we will address these for you.

I will also share your comments with the manager responsible for that service in any event.

Paul

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