"Angry with service"
About: Knowsley NHS Walk-in Centre, Huyton Knowsley NHS Walk-in Centre, Huyton Huyton L36 6GA
Posted by Joker636 (as ),
I came to Nutgrove Villa in August with my young old sick child. Firstly, the person at the triage, I felt was rude. My daughter's temperature was 39. 9. I was asked when I last gave her calpol (which was 2. 30pm ) it was now 6. 00pm and too early to give her the next dose.
I felt I was spoken to like I was stupid.
After waiting an hour and being told my young baby had a severe case of septic tonsillitis, I was told there was no prescriber on duty?! What is the point in that?
Why have sick people in the waiting room who could potentially be waiting up to 3 hours, to then be told we will ring a doctor? There is no point at all.
Had I known this when I arrived I would have taken my baby to hospital.