"Horsham Hospital Blood dept"

About: Horsham Hospital / General medicine

(as the patient),

I tried the number for blood tests at 1145 the answer machine message told me that they closed at 12:00 I contacted the hospital switch board who contacted the department and then informed me that they had forgotten to change the message and the department was in fact shut fron 11:45 to 14:00 hours.

Why do you allow the phoneline to close for 2hours 15 minutes during the day?

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