"unwanted questionnaire"

When I recieved this questionaire it confirmed my belief of a number of years that the NHS has too many non-medical administrative staff who produce unnecessary paper work. A simple email address and telephone number could have been given on the original letter.

You would then have feedback from patients that felt they have a complaint and would have saved two postages (to send and return the questionnaire) and saved some rain forest trees plus the salary of the staff shuffling these pieces of paper.

Will I now receive another survey asking me what I think of the first survey? ! !