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Very professional , friendly and reassuring

Story from nhs.uk

"Very professional , friendly and reassuring"

About: Leighton Hospital

What I liked

I would like to thank the ambulance men and all staff on A&E on the Saturday afternoon shift on the 29 September 2012, even though busy the doctors and nurses took the time to inform us of all the procedures to help my elderly mother who had fallen in her flat,their professionalism and friendly nature made this traumatic event much easier for us to deal with once again many many thanks.

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Responses

Response from Leighton Hospital 11 years ago
Leighton Hospital

Submitted on 17/10/2012 at 11:05
Published on nhs.uk on 22/10/2012 at 22:29

Dear Harry and Linda, Thank you for taking the time to provide feedback to us regarding your experience in the Accident and Emergency department. It is reassuring that even though staff were busy they remained professional, provided good communication and most importantly were friendly. I hope you are now feeling better and once again thank you for your comments . John David, Lead Nurse.

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