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Wonderful.

Story from nhs.uk

"Wonderful."

About: The James Cook University Hospital

What I liked

My husband is in Coronary Care Unit now i cannot fault the care he has had and have never before been in a hospital where all the staff from the car park guy to the consultants are so pleasant and genuinely care about their patients and the relatives. Absolutely top class.

What could be improved

Beds and equipment could have been slightly cleaner.

Anything else?

Total respect shown to patients and relatives at all times. You do not have to ask for anything the staff are one step ahead of you.

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Responses

Response from The James Cook University Hospital 11 years ago
The James Cook University Hospital

Submitted on 01/11/2012 at 09:22
Published on nhs.uk on 02/11/2012 at 07:37

South Tees Hospitals NHS Foundation Trust have been unable to respond to your concerns due to technical difficulties. Thank you for your kind words regarding your husband's stay at The James Cook University Hospital, which will forwarded to the Coronary Care Unit for their attention.

We are sorry you have had cause for concern regarding the cleanliness of beds and equipment. If you would like to discuss your concerns further, please contact the Patient Relations Department (PALS) on 01642 854807. Thank you.

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