"Not as bad as it could've been."

About: Lincoln County Hospital

What I liked

I took my daughter in with a suspected broken toe, which was confirmed and with the aid of gas and air re-aligned and strapped. An appointment was made for the following day at the fracture clinic. We were there for about 4 hours which wasn't that bad considering it a very busy hospital.

What could be improved

The wheelchairs are a nightmare!

Anything else?

The cold drinks machine was out of order and I couldn't find any cups for the fountain.

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Responses

Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Thank you very much for taking the time to give us your feedback and I am pleased that all went well from a clinical perspective.

Could I ask you what the nightmare issue was with the wheelchairs so that I can follow this up? Was it for example finding one or its condition?

Also I have passed this onto the fracture clinic to ensure paper cups are regularly replenished.

Thank you again for your feedback and I hope your daughter is making a speedy recovery.

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Response from Lincoln County Hospital

Thank you very much for taking the time to give us your feedback and I am pleased that all went well from a clinical perspective.

Could I ask you what the nightmare issue was with the wheelchairs so that I can follow this up? Was it for example finding one or its condition?

Also I have passed this onto the fracture clinic to ensure paper cups are regularly replenished.

Thank you again for your feedback and I hope your daughter is making a speedy recovery.

  • {{helpful}} of {{total()}} people think this response is helpful