"THe experience was good, however the stroke unit..."

About: University Hospital Of North Durham

What I liked

The Nurse was rather jovial and polite, informing me of any decisions needed.

What could be improved

More nurses on the ward as the ward looked very busy, and many of the nurses were stretched out to assist the other patients.

Anything else?

The ward where I visited was no on the list to chose. This disappointed me as I was not able to give my feedback to the appropriate ward - The stroke unit, where credit was due!

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Responses

Response from University Hospital Of North Durham

Dear Anonymous,

Thank you for providing feedback on your recent admission to the Stroke Unit at University Hospital North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments and suggestions will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774