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"Exceptional care and treatment with very kind and..."

What I liked

I was treated at the Lewes Victoria Hospital on the 18th of September having a ERPC after I was diagnosed with a missed miscarriage.

I was very anxious because I had never been in a hospital for surgery before. Also, I had done some research about the procedure and not everyone had a good experience so I was dreading it.

However, when I got there I was very impressed. The hospital was very clean. The staffs were really nice. Each staff came and introduced themselves and explained what their role is in my treatment and what I should expect. They were very attentive.

I walked to the anesthetic room with a nurse, she hold my hand while the anesthetist was doing her job. They talked to me about different things and then I woke up after surgery and again I wasn't alone. I couldn't believe it was done.

I had a cup of tea, some biscuits and a very nice sandwich and was home at noon.

I received a great care. I didn't get the chance to say thank you to everybody so I thought I should let you know how great the level of care was and how appreciative I am.

What could be improved

I don't think any improvements are needed.

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Responses

Response from Lewes Victoria Hospital 9 years ago
Lewes Victoria Hospital
Submitted on 23/12/2014 at 10:58
Published on nhs.uk on 24/12/2014 at 00:00


Thank you for your posting It’s always encouraging for staff to receive positive feedback for their hard work and dedication to providing quality care and service to all patients.

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