"Worrying."

About: Birch Hill Hospital

What I liked

Reassuring nurse.

What could be improved

Original manner of Doctor who dealt with me and examination result.

Anything else?

The consultant who I was appointed to see was not there, no explanation was given as to why, and it appeared unusual for a consultant not to examine a new patient., which was unsettling for me

Story from NHS Choices

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Responses

Response from Birch Hill Hospital

Thank you for taking the time to leave your comments regarding your visit to the Ophthalmology department at Birch Hill Hospital.

We are very sorry to hear you were not happy with the service we provided.

If you would like us to look into your concerns could you please contact the Patients Advice Liaison Service (PALS) on 0161 604 5897

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