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Ridiculously rude and patronising staff.

Story from nhs.uk

"Ridiculously rude and patronising staff."

About: Newark Hospital

What could be improved

I didn't actually physically come to the hospital, I merely phoned up to see if they had an A&E as I'm new to the area and hadn't actually gone there yet, but had heard they hadn't. I was subsequently spoken to like I was a small child (despite being 28) and was told "There was no possible way for you to injure your foot without knowing why unless you were on drugs or drunk". Very rude indeed.

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Responses

Response from Newark Hospital 11 years ago
Newark Hospital

Submitted on 21/09/2012 at 14:48
Published on nhs.uk on 01/10/2012 at 22:14

Thank you for posting a comment on the NHS Choices Website. We would really like to talk to you direct if possible, would you please be kind enough to either call us on 01636 - 685692 or send us a contact telephone number and we will call you as soon as we can. Kind regards, Patient Advice and Liaison Service Team, Customer Services Department, Newark Hospital, Sherwood Forest Hospitals NHS Foundation Trust

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