"Excellent, care and attention from staff has..."

About: Royal Bolton Hospital

What I liked

This was my first hospital stay and having heard nightmare stories of the nhs I wasn't looking forward to it, however the nurses on m1 ward were amazing especially two of them. They did everything they could to make me feel cared for no matter how busy they were. I ended up having emergency surgery performed by a surgeon who again was absolutely fantastic, another credit to the nhs. I now have follow up appointments every 3 months, waiting times are quite long but the care received is top class, I honestly cannot fault this department at all!!

What could be improved

Waiting times in women's healthcare for various clinics.

Anything else?

Just thank you to all the staff who have helped me this year, I cannot thank them enough

Story from NHS Choices

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Response from Royal Bolton Hospital

We're so pleased that your actual experience was so much better than you had been led to believe from the "nightmare stories" you say you had heard. It is good that you are helping to put the record straight. Yes, there are occasions when waits are longer than patients may want, but we're so pleased that you are so very happy with your care and will let the staff know.

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