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Care Opinion

Not very good!

Story from nhs.uk

"Not very good!"

About: University Hospital Of North Durham

What I liked

Not a lot

What could be improved

Waiting times, Information on what is being done with regard to ones treatment/assesment

Anything else?

A very Bad Experience!

More about:
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Responses

Response from University Hospital Of North Durham 11 years ago
University Hospital Of North Durham

Submitted on 10/09/2012 at 15:35
Published on nhs.uk on 01/10/2012 at 22:16

Dear ChrisMcC,

Thank you for providing feedback on your recent visit to the Accident and Emergency Department at University Hospital North Durham.

I am very sorry to hear that you were unhappy with your experience on this occasion.

We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is complaints@cddft.nhs.uk

Alternatively, you can write to us at the following address: -

Patient Experience Team

Darlington Memorial Hospital

Hollyhurst Road

Darlington

County Durham

DL3 6HX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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