"Staff over worked in A and E. "

About: Norfolk & Norwich University Hospital / Older people's healthcare

(as a relative),

My elderly father was taken into the Norfolk and Norwich University Hospital A&E by ambulance on a Saturday in late September 2012 and we had to wait in a queue for over 1 and a half hours before we got to a cubicle and then 2 and a half hours after that a doctor turned up and admitted him.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust We are preparing to make a change

We are sorry to hear about your experience and the wait for treatment. We are making improvements to our A&E service, including additional staff, which will provide a quicker service for patients.

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