"A great team of people"

About: Heartlands Hospital / Nephrology

(as the patient),

I am a renal patient at Heartlands.

I cannot express how good all the staff have been. They have made me feel at ease at every appointment and every course of treatment that I have had.

They are a great team of people. Roger and Christine in the CAPD department are the nicest and most helpful nurses you could ever wish to meet. Going to see them is like going to meet friends.

I can't thank them enough for everything they have done for me.

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Responses

Response from Simon Jarvis, Head of Patient Engagement, Heart Of England NHS Foundation Trust

picture of Simon Jarvis

Dear Kidneychris

Thank you so much for taking the time to give us this feedback which I know will mean a great deal to the team in our Renal Department. I'll ensure this gets passed onto them straight away with a special mention to Roger and Christine too :-)

Best wishes

Simon

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Response from Jyoti Baharani, Consultant Physician and Nephrologist, Renal, Heartlands Hospital

picture of Jyoti Baharani

Dear Kidneychris

First of all, thank you very much for letting us know how happy you are with us in the renal department.

I will pass on your compliments to the team and to Roger and Christine in particular!

Having Kidney failure is a lifelong issue, we are with you every step of the way.

And you are very welcome to contact us at anytime about any related issues.

Best wishes

Jyoti

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