"Lady on the telephone"

About: Telford referral and quality service (TRAQS)

(as the patient),

The lady on the telephone was very polite and courteous, she explained in detail what would happen next.

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Response from Sharon Clennell, NHS Telford and Wrekin CCG – TRAQS Operations Manager, TRAQS, NHS Telford and Wrekin CCG

Dear Vale868,

Thanks for your posting, Im pleasewd that you found our service helpful and courteous, TRAQS is a new service for the patients of Telford and Wrekin so its always good to receive such nice comments.

Many thanks,

kind reagrds,

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