"Very disappointing"

About: Tameside General Hospital

What I liked

Very little

What could be improved

The doctor I was given was very rude and verbally over-powering towards about my symptoms, which increased my anxiety levels.

I then said to the doctor that I did not want her examining me because of the bad impression she gave in the first part of the appointment, and obviously I did not wish to put my trust in her. I told her to stay away from me.

Anything else?

So my problems are unresolved and for all I know something bad could be growing in my body. I don't understand why some doctors behave this way, as surely treating patients in a sensitive/professional way cannot be that hard.

I am now choosing to go privately because I have been failed.

Story from NHS Choices

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Responses

Response from Tameside General Hospital

Thank you for your feedback in relation to your recent experience, and we apologise for the fact that you feel we were unable to meet your needs.

If you would like to raise this formally, please do so through our complaints process. The complaints department can be contacted on 0161 922 6025.

John Goodenough

DIRECTOR OF NURSING

“Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact John Goodenough, Director of Nursing at John.Goodenough@tgh.nhs.uk

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Response from John Goodenough, Director of Nursing, Tameside Hospital NHS Foundation Trust

Thank you for your feedback in relation to your recent experience, and we apologise for the fact that you feel we were unable to meet your needs.

If you would like to raise this formally, please do so through our complaints process. The complaints department can be contacted on 0161 922 6025.

John Goodenough

DIRECTOR OF NURSING

“Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact John Goodenough, Director of Nursing at John.Goodenough@tgh.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful