"My daughter was seen and treated in A&E very..."

About: Worcestershire Royal Hospital

What I liked

Although it was a very bust night at A&E, My 4 year old daughter was assessed, x-rayed and treated speedily and with kindness.

I am so impressed that we arrived at @9pm ish and were on our way by 10.10pm.

The staff were so thoughtful in their approach to my scared 4 year old who has broken a bone in her left arm.

What could be improved


Anything else?

I am as usual thankful to the people who skillfully and with dedication help to make us better. In this case I felt that the staff dealt with my daughter with kindness and reassurance. Thank you!

Story from NHS Choices

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Response from Worcestershire Royal Hospital

Thank you so much for taking the time to provide some feedback regarding your attendance to A&E at Worcestershire Royal Hospital. The staff strive to provide a swift quality service through our minor injury area and we are so pleased to read that your daughter received a quality, swift, compassionate service. The staff caring for your daughter will be thrilled to read your feedback. Thank you

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