"I found a very professional, caring atmosphere in..."

About: Churchill Hospital

What I liked

I stayed in ward 15 for 12 days in July after renal failure. I was extremely impressed by the professional and caring attitudes of all the medical staff. Hygiene was very important and I had total confidence in them all throughout my stay. There was a very good, positive working atmosphere in the ward.

The non-medical staff also worked extremely hard at maintaining high standards.

Story from NHS Choices

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Response from Churchill Hospital

We are delighted your experience as an in-patient was a positive one and we hope that now you are home, you continue to progress well.

We continue to focus on improving the patient experience - when we get feedback like this, it shows that we are on the 'right track'. You clearly identify the issues which are important to you including professional and caring attitudes, hygiene, a positive working atmosphere and maintaining high standards. Feedback such as this, show us that we are on the 'right track'.

We will ensure the staff concerned are made aware of your comments and thank you for posting on NHS Choices.

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