Where I have marked the two poor grades (service punctuality/timeliness and getting the information I needed) this relates entirely to the incorrect appointments sent out, many phone calls prior to my appointment, each contradicting the previous which became really stressful. This made me worry that my actual treatment would be in some way inadequate.
I shouldn't have worried, the staff have been brilliant, caring, compassionate, efficient and dedicated.
Our NHS is a precious thing and deserves to be the envy of the world. I pray the government will stop eroding its services, underfunding and undervaluing the staff. I also pray the staff start finding the enthusiasm and indeed bravery to make our NHS now, live up to the ideals we started out with. Lets be proud of what we have and protect it.
A big thank you for the wonderful care I received.
"A big thank you for the wonderful care I received"
About: Good Hope Hospital / Gynaecology Good Hope Hospital Gynaecology Sutton Coldfield B75 7RR
Posted by Optimum919 (as ),
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