"I think signs could be better for us older people!"

About: Coventry And Warwickshire Partnership NHS Trust

(as the patient),

The service was good but I found the directions to the clinical rooms confusing. It is difficult for us when we’re older - I think the signs need to be clear otherwise it can be embarrassing.

Other than that I was very happy with the service that I received at clinical assessment service.

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Response from Julia Williams, Assistant Director - Experience & Quality, Coventry & Warwickshire Partnership Trust We are preparing to make a change

Thank you for taking the time to provide positive comments about the service you received at the Clinical Assessment Services. These comments will be brought to the attention of the staff.

Your comments on the signage have been noted and the Building Manager is in the process of putting in place actions to address this issue.

Best wishes


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