"I felt my consultant rushed my appointment"

About: Coventry And Warwickshire Partnership NHS Trust

(as the patient),

I saw my consultant and I felt they were very direct and rushed things.

They didn’t seem to try and understand myself, as I was trying to explain my problems. I kept on telling them that I have a problem but they just replied that there was no problem with me. But I really know that I have a problem.

They weren't nice, or plesant, they just really rushed things.

I was with the consultant for about 5 minutes, so overall I was not very happy with my treatment from this consultant.

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Response from Julia Williams, Assistant Director - Experience & Quality, Coventry & Warwickshire Partnership Trust

Thank you for taking the time to highlight your experiences of our Clinical Assessment Services. I am sorry that your experience was not a positive one and that you felt rushed and not listened too.

If you could contact our Customer Services Department on Tel: 02476 536800 and provide your details, we would be more than happy to assist you further.

Kind Regards


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