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Care Opinion

Rehabilitation and Therapy at Lings Bar

Posted By gla

"Rehabilitation and Therapy at Lings Bar"

About: Lings Bar Hospital / Inpatient Nursing and Rehab (Lings Bar)

(as a staff member posting for a patient/service user),

I’ve been here on Forest Ward a couple of weeks and am going home on Monday. I’ve come back from being more or less immobile to washing, dressing and eating. The staff have been really good, they’ve arranged for extra help for when I go home.

I tried to get here from the City before but I couldn’t get, you have to come from the Queens to get to Lings Bar. I prefer the City Hospital because it’s my part of Nottingham, Queens isn’t.

I’m used to having my main meal at midday, and they have most meals here at night. Food is very nice but there’s more choice at night. I would prefer more choice at lunchtime.

Someone came today, really interesting, talked about the Duchess of Cambridge and the dress she wore in Malaysia, it was really interesting. I like things like that, everyone’s different and there’s something for everyone.

Everyone’s treated me with the utmost respect and encouragement, the other patients have also encouraged me along but I only really see the ones in my bay.

I didn’t know anything about Lings Bar before I came except that I could have excellent therapy, which is what I needed. The care I’ve had has been excellent.

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Responses

Response from Sara Jane Ashmore, General Manager Greater Nottingham, Rushcliffe Locality, Local Partnerships 11 years ago
Sara Jane Ashmore
General Manager Greater Nottingham, Rushcliffe Locality,
Local Partnerships

Submitted on 20/09/2012 at 16:32
Published on Care Opinion on 21/09/2012 at 09:38

Thank you for your positive comments, I am pleased to hear that you have enjoyed the session run by our volunteer - she will be very pleased to know she has made such a positive impact with you and I shall share this with her.

How delightful to hear that the care you are receiving is as high in quality as we aim to deliver - thank you for sharing that, it is important for the team to know how you feel and I will share your comments with them.

I will pass on your comments to our kitchen staff and ask them to review the lunchtime menus to see if there is anything more they can do to improve the choice on offer currently.

We really appreciate your feedback, it helps us to know how well we are doing and how we can help improve it further.

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Response from Jenny Newman, Digital Health Project Manager, Health Partnerships, Nottinghamshire Healthcare NHS Foundation Trust 11 years ago
Jenny Newman
Digital Health Project Manager, Health Partnerships,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 20/09/2012 at 18:46
Published on Care Opinion on 21/09/2012 at 09:38

picture of Jenny Newman

Dear Gla,

Thank you so much for your comments, it's really positive to hear of your experience and the reputation that Lings Bar has for excellent therapy. We will share your story with the teams to get back to you on the points you have raised.

Jenny

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Response from Sara Jane Ashmore, General Manager Greater Nottingham, Rushcliffe Locality, Local Partnerships 11 years ago
We have made a change
Sara Jane Ashmore
General Manager Greater Nottingham, Rushcliffe Locality,
Local Partnerships

Submitted on 28/09/2012 at 15:47
Published on Care Opinion at 17:03

I have now been able to meet with the hotel services manager and we took some time to review the lunchtime menus and feel that at present there is a choice of at least two dishes with the option of a sandwich if a hot meal is not wanted at lunchtime and feel that we are at the optimum we can offer at present.

What we have done is to ask the ward teams to ensure that they are providing as much option as possible when offering the choices to our patients and to always remember to offer a sandwich as well. Your comments have prompted us to make sure that all we can do is being done for lunchtime meals.

Thank you again for your time in posting your comments.

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