"My mind put at ease at Stafford Hospital"

About: Stafford Hospital / Paediatrics

(as a parent/guardian),

Took my 3 month old to Stafford Hospital, Children's Outpatients, after being referred by my GP because the shape of his head (flat on the left side), a triple crown and a very small soft spot.

We had to wait 30-40 minutes to see the Doctor. But our consultation with the Doctor completely put my mind at ease and gave me the opportunity to discuss any other questions or queries I had. The Doctor was very pleasant and seemed to acknowledge all of my concerns.

The waiting room was very well equipped with toys for children to play with and there were very nice paintings on the wall, which made the area more cheerful and light.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "Mouth896"

Thank you for taking the time to share your positive experience of our hospital with us. I have shared these with the paediatric team. I am delighted that you had the opportunity to discuss your concerns and put your mind at rest and wish you every happiness with your new baby.

Kind Regards

Angela Grocott

Head of Patient Experience