"67 year old husbands heart problem"

About: City Hospital campus / Cardiology Nottinghamshire County Teaching PCT

(as other),

My husband visited our GP in May to complain about tightness in his chest, palpitations & dizziness. He was told this could possibly be due to a leaky valve & referred him to the Ilkeston cardiology dept.

In June the Doctor there put him on beta blockers & referred him to the warfarin clinic as any heart treatment would require his blood to be less sticky, in order to avoid blood clots, which could lead to a stroke. The cardiologist in Ilkeston Hospital also referred him to the cardiology dept at the Nottingham City Hospital.

An appointment was sent through for him for early Oct, which even our GP thought was rather a long wait. This appointment was then cancelled by the hospital & another one made for the end of October.

My husband sent a letter of complaint to the Chief Exec of the QMC in August. This letter remains unacknowledged but he has now been sent a fresh appointment for slightly earlier in Oct. Not good, is it, when one is left waiting for 5 months between seeing a GP to seeing a heart specialist. Even then he doesn't think the appointment will give him more than another referral after that doctor has seen & spoken to him.

Meanwhile our life is on hold until we know when or even if, there is going to be any treatment. He wouldn't have had to wait this long to have a bad tooth looked at!

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Responses

Response from Nottingham University Hospitals Trust

Your experience causes us concern, including the lack of response following your letter of complaint earlier this year. Please don’t hesitate to contact me directly on 0115 9691169 ext 76023 should you wish to discuss anything further.

Lynne Birchall

Complaints Lead