"Not going back for more of the same will just get..."

About: Queen's Medical Centre

What could be improved

Seen at the ear clinic this morning a very unfriendly place felt most uncomfortable and the consultant and nurse where really not very easy to talk to I have come away no clearer than when I first went in and i waited 12 weeks for this

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Responses

Response from Queen's Medical Centre

We’re sorry to hear that you didn’t have the experience we would wish. The way we do things is extremely important to us at NUH. We want every patient to feel cared for, safe and confident in their treatment. I will ensure your concerns are fed back to the relevant department so we can ensure others do not have a similar experience.

If you would like us to look into your concerns further, might I ask that you contact our Patient Advice and Liaison team on 0800 183 0204.

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