"Disgusting and degrading"

About: Royal Berkshire Hospital

What I liked

Nothing

What could be improved

Spoken to by a consultant paediatrician in an aggressive and rude manner. He shouted at me for bringing my 4 month old son to A&E as there was nothing wrong with him. My son hadn't been feeding properly for days. I got no help, no suggestions of what to do, nothing.

Story from NHS Choices

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Responses

Response from Royal Berkshire Hospital

We are sorry that you were not happy with the care you received in the paediatric emergency department. If you would like to contact Susan Timperley, the matron for paediatric care on 0118 322 7480, she would be happy to discuss these issues and any other concerns with you.

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