"Cleanliness"

About: King's Mill Hospital

(as the patient),

My daughter was in hospital recently, for at least four days there was no hand rub at the entrances to the ward and there were two points available. I mentioned this fact a member of staff and it felt like you wish you had not bothered as there seemed to be nobody interested.

Also my daughter was in a side ward. A care assistant came to take her blood pressure and she dropped a plastic cap on the floor. That stayed there for the rest of the following six days she was there. Needless to say the room was never cleaned out.

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