"Terrified but I needn't have worried!"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

I went to the clinic for a blood test. I'm terrified of needles - the last blood test hurt and I fainted.

Ann was brilliant and it didn't hurt a bit.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Reflex438,

Thank you so much for posting such kind comments about your experience of the phlebotomy service .

The staff concerned will be so pleased to receive your feedback.

Kind regards,

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