"Good medical care but communication needs improving at Nottingham QMC"

About: Queen's Medical Centre / General surgery

(as a relative),

My mother was a patient in the day surgery of the Queen's Medical Centre for some treatment on her eye. As a carer, the standard of medical care looked to be good. The nursing staff were particularly good, as they brought us a drink while we waited.

The communication about the appointment time could have been better though - we were only given an arrival time, and not a time that the actual surgery would be going ahead.

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