"I could not have wished for better care. Thankyou..."

About: Friarage Hospital Site

What I liked

I unfortunately had a miscarriage recently. The staff right from the ward clerks to the midwives were wonderful and cared for me very quickly and with so much compassion. Everyone was so friendly and on each visit, as soon as I mentioned why I was there I was taken down to wait by the ultrasound room rather than wait in the main waiting room with the other pregnant ladies. Initially I felt I was wasting their time but was quickly reassured otherwise and each following visit was made to feel very comfortable.

I could go on and on but the reason I wanted to leave a comment was to say I really cannot speak highly enough of your care.

Thankyou and I hope to see you in better circumstances next time.

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Responses

Response from Friarage Hospital Site

Thank you for your kind words regarding your visit to the Friarage Hospital at what must have been a difficult time for you. Your feedback has been forwarded to the Maternity Department.

It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. If you do wish to nominate any member of staff, please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk.

With best wishes for the future.

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