"I was treated with dignity and had everything..."

About: Liverpool Womens Hospital

What I liked

I was referred by my GP for an ultrasound scan and this was completed by your Hysteroscopist who was extremely helpful in explaining the process to me and how the examination would happen. This person explained each step of the procedure as she was completing this and she was assisted by two other nurses who totally put me at my ease - thank you ladies! She gave me her contact details for any future questions I should have and I found such offer of an 'aftercare' service to be very encouraging.

Such an examination would be embarrassing for most women and I would like to express my thanks to all concerned.

Story from NHS Choices

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Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

Dear Ms Neave

Firstly I would like to apologise for the delay in responding to the comments you have posted.

Thank you very much for the lovely comments that you have posted, I know that the staff appreciate this positive feedback, so once again thank you.

With regards


Anne Bridson

Matron for Pateint Experience

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Response from Liverpool Womens Hospital

Thank you for taking the time to post your comments, the staff will be delighted to receive such positive feedback, it is much appreciated.

Please accept my apologies for the delay in responding

Anne Bridson, Matron for Patient Experience

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