About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by mr ronald
What I liked
The initial assessment and triage was fantastic following my breathing and chest pain problems.
The porters were professional and kind.
The receptionists were marvellous
What could be improved
Customer service was absolutely disgraceful. Being admitted at 8am for initial investligation for a heart attack, this was ruled out following 2nd blood tests 12 hours later. Then being woke up at 11.40pm to say you have not had a heart attack so you are being discharged. Spoken to rudely in an I'll mannered abrupt disrespectful way was gutless. I was one of 3 woke up to be thrown out. Iam in so much pain I have to now travel from my own trusts boundaries to find an a&e department to properly diagnose me. How do I feel..it is now 3.55 am and I am heartbroken......
Well what can I say