"7 hours for diagnosis that could have been done..."
About: Wythenshawe Hospital Wythenshawe Hospital Manchester M23 9LT
What I liked
Reception staff, very helpful, very mixed message from staff in A & E some very good some poor.
What could be improved
Communication poor between departments.
Husband left on a trolley for long time outside X Ray as porters dont come back for you when they drop you off. ( x-ray took us back twice ) It is apparent that they are employed by a different company to rest of staff. Management could improve the time patients spend in A & E by basic simple changes in processes to make dept so much more efficient/ slicker. This would allow a quicker turn around of patients, and more job satisfaction for nursing staff.
Appreciate it is difficult to diagnose some things but doctor did not want to listen. Please some times patients know their bodies and where the pain is from !!!!!