"slightly worrying"

About: Chorley & South Ribble Hospital

Anything else?

on 19 July I had a large loss of blood but was unable to be seen by my GP who said I should go to A & E

I did so and was seen almost immediately but then had to wait about 2.5 hours to see a doctor

please understand this is not an issue as I realise the pressure A & E staff are under.

What does concern me slightly is that when I saw the doctor she examined me and said that there was no sign of hemorrhoids and that I should see my GP with a view to being referred to a consultant

I managed to see my GP the following day (Fri 20 July) and his comment was that he did not "...know whose backside she had been looking at but it wasn't yours ..." as there was a visible hemorrhoid which he could see, without internal examination, and which was obviously the source of the bleeding

I am not concerned about this as obviously there was no harm done.

what did concern me upon reflection was that if there were visible symptoms, perhaps these should have been picked up at my examination in a and e , and they weren't.

I am grateful for the fact that you were there when I needed you, and please understand this is not a complaint, but it does seem to me that there is scope for possibly more serious consequences in different cases if obvious symptoms are missed,


a marsden

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Response from Chorley & South Ribble Hospital

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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