"good standard of care,improvement in..."
About: Alexandra Hospital Alexandra Hospital Redditch B98 7UB
What I liked
Operation was carried out well.good comunication with doctors and admissions staff.
What could be improved
Hospital seems top heavy with administration,a lot of time spent asking same questions,could do with streamlining,ie.when discharged by doctor at 9.15am he said await paperwork,this took untill 14.15pm.I would have thought that they wanted the bed.Communication between people seems a area of concern,my op time slot was moved from 1st down to a pm time slot,not having a drink since 5.30am i tried to get a answer to my request for a drink,i was told that they would need the ok from a doctor.Having waited 7hrs i was feeling dehydrated and had a headache,after going to see a nurse i was put on a drip.Nurses seem very busy on other none patiant care duties which is a unfortuate sign of the times.They have to do multi functions which puts a strain on resources.