"our experience was of a first class service"

About: West Cornwall Hospital (Penzance)

What I liked

we were on holiday at st ives bay cornwall,a regular spot for us hampshire dwellers.but the first time with our grandchildren,our 2/half year old grandaughter got an infected foot,causing high temp,and pain.and distress.it was late at night and we didnt want to call medical assistance but the situation became unavoidable,from the initial phone call,to our grandaughter being treated and medication given came to no more than two hours,including the drive from Hayle to Penzance and the return.we were treated with nothing but politeness and caring and pleasant staff.we would highly recommend this hospital.as we have seen our own close after much talking and marching.Well done all of you for your first class service.

What could be improved

none

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West Cornwall Hospital (Penzance)

Thank you for taking the time to share your feedback.