"I have every confidence in the quality of care..."

About: Torbay Hospital

What I liked

Having woken with severe abdominal pain & violent vomiting on 25th June 2012, I was taken to Torbay Hospital by emergency ambulance with suspected adhesions, due to a radical cystectomy in 2002.

On arrival at A & E I was dealt with efficiently & kindly, despite the high number of admissions that day.

After an overnight stay in an assessment ward I was transferred to Forrest Ward where I received exemplary care & kindness from hard-pressed nurses & surgical doctors. I found the standard of hygiene & care from medical, cleaning & catering staff to be extremely high & I was treated with courtesy & efficiency at all times.

Thankfully, my problems were resolved without the need for further surgery & I was discharged on 27th June 2012.

What could be improved

The food was adequate but not appetising.

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Response from Torbay Hospital

Thank you for taking the time to comment. We are really pleased that the care and treatment you received reached the high standards we strive to achieve. Your feedback regarding the food and your positive comments regarding your care will be shared with the relevant departments.

South Devon Healthcare NHS Foundation Trust

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