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a stress free as possible

Story from nhs.uk

"a stress free as possible"

About: Heartlands Hospital

What I liked

Every member of staff including Doctors and nurses were brilliant and made be feel safe and at ease. I was a bit nervous as I had to have a tongue biopsy but everyone was cheerful and friendly and answered all my questions and looked after me well

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Responses

Response from Heartlands Hospital 11 years ago
Heartlands Hospital

Submitted on 06/08/2012 at 15:42
Published on nhs.uk on 05/09/2012 at 20:59

Thank you for taking the time to share your feedback with us. We are glad to hear staff gave you the care and treatment we expect for all our patients. I hope you are recovering well from your biopsies.

Thanks again.

Catherine Williams

Patient Engagement Department

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